Coverage
NUJUJAL, Inc. is proud to offer a limited lifetime warranty on all of our precious metal jewelry. This warranty covers manufacturing defects and ensures the longevity and quality of our products.
Terms and Conditions
Lifetime Guarantee: Our limited lifetime warranty guarantees that your NUJUAL, Inc. piece will be free from manufacturing defects for the duration of your ownership.
Repair or Replacement: In the event of a manufacturing defect, we will repair or replace the item at no charge. If the exact model is no longer available, a comparable item will be offered.
Conditions of Warranty:
- The warranty is applicable to the original purchaser and is non-transferable.
- The warranty covers manufacturing defects but does not extend to damage caused by accidents, storage, misuse, normal wear and tear, or unauthorized modifications.
- Proof of purchase (receipt or order confirmation) is required for all warranty claims.
Regular Maintenance: We recommend periodic inspections of your jewelry by a qualified jeweller to identify and address any potential issues. Routine maintenance, such as cleaning, is not covered under the lifetime warranty but is essential for preserving the beauty and integrity of your piece.
How to Claim the Warranty:
- To initiate a warranty claim, please contact our team at info@nujual.com.
- Provide proof of purchase and a detailed description of the issue.
- Once approved, instructions for return or repair will be provided.
Shipping: Customers are responsible for shipping the item to us for warranty service. We will cover the cost of return shipping to the customer after the repair or replacement is completed.
Modifications to the Warranty: NUJUAL, Inc. reserves the right to modify or terminate this lifetime warranty at any time, but any changes will not affect prior purchases covered by the original terms.
Thank you for choosing NUJUAL, Inc. We stand behind the quality of our products and are committed to ensuring your satisfaction for a lifetime.
NUJUAL, Inc.
info@nujual.com
